Nurse Scheduling Coordinator

Summary

Join ISTA Personnel Solutions as a Nurse Scheduling Coordinator and become the vital link between healthcare facilities and staff. This fast-paced role demands excellent communication, problem-solving skills, and the ability to manage shift coverage, address urgent staffing needs, and build strong relationships. You will handle a high volume of communication, including calls and texts, requiring multitasking and the ability to remain calm under pressure. The position requires working US-based hours (EST) and having a reliable internet connection with a minimum speed of 25 Mbps and a power backup solution. If you are a proactive, organized problem-solver with strong communication skills, this opportunity is for you.

Requirements

• Strong soft skills — excellent written & verbal communication
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment
• Confident decision-maker with solid logic and reasoning
• Proactive, organized, and a natural problem-solver
• Computer literate (MS Office and Outlook)
• Working US-based hours (EST) (15h00pm - midnight SAST) Mon - Fri. (Subject to change depending on daylight savings)
• Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet connection
• Candidates must have a power backup solution to manage loadshedding or power outages

Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts
• Manage callouts, replacements, and any urgent staffing needs
• Troubleshoot issues quickly and effectively
• Build strong, professional relationships with staff and facility contacts
• Maintain accurate shift records and follow up as needed

Preferred Qualifications

• Experience with U.S. long-term care staffing agencies
• Previous experience in healthcare staffing