Oncology Nurse Navigator

Summary

Join Thyme Care as an Oncology Nurse Navigator and become a vital clinical resource for cancer patients. You will provide triage, support, and education via phone, email, and video communication. Conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Actively engage with members, address clinical issues, and manage escalations. The position requires a flexible schedule, including occasional Saturday coverage. You will collaborate with a team of nurses, medical directors, and other healthcare professionals to provide comprehensive care. Thyme Care offers a competitive salary and benefits package.

Requirements

• Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission
• Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs
• Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation
• Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues
• Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments
• A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required
• Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire
• Additionally, you have at least 5 years of nursing experience, including 3 years in solid tumor oncology nursing

Responsibilities

• Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day
• Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction
• Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards
• Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed
• Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals
• Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team
• Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions
• Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access
• Be available for urgent clinical escalations and provide clinical consult support as required
• Performs other projects and duties as assigned and as related to department business needs and objectives

Preferred Qualifications

Compact + single state licensure in New York, Illinois, Michigan, and/or California licensure is preferred

Benefits

• We offer a choice of great medical, dental, and vision insurance plans as well as a generous vacation policy for full-time employees, so you can prioritize the most important parts of your life
• To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate