Oncology Nurse Navigator

Summary

Join Thyme Care as an Oncology Nurse Navigator and become a vital clinical resource for cancer patients. You will provide triage, support, and education via phone, email, and video. Under the guidance of a Nurse Team Lead, you will conduct comprehensive assessments, oversee member health, and facilitate end-of-life care discussions. This role requires active engagement with members, addressing clinical issues, and managing escalations. Shifts are either 8:30 AM - 5 PM EST or 11:30 AM - 8 PM EST, with occasional Saturday coverage required. The position demands a member-centric approach, action-oriented mindset, strong organizational and communication skills, and adaptability.

Requirements

• Possess a Bachelor of Science Degree in Nursing
• Hold a compact unrestricted registered nurse (RN) license
• Have at least 5 years of nursing experience
• Have 3 years in solid tumor oncology nursing experience
• Obtain Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) within 2 years of hire

Responsibilities

• Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day
• Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction
• Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards
• Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed
• Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals
• Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team
• Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions
• Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access
• Be available for urgent clinical escalations and provide clinical consult support as required
• Performs other projects and duties as assigned and as related to department business needs and objectives

Preferred Qualifications

Hold compact + single state licensure in Alaska, New York, Illinois, Michigan, and/or California

Benefits

• Choice of medical, dental, and vision insurance plans
• Generous vacation policy for full-time employees
• Compensation at a 1x hourly rate and a 2.5x holiday rate for working up to 2 holidays per year