Deutsche Telekom IT Solutions is hiring a
Operation Manager
Deutsche Telekom IT Solutions
π΅ ~$85k-$95k
πRemote - Hungary
Please let Deutsche Telekom IT Solutions know you found this job on JobsCollider. Thanks! π
Summary
Join our team as a Service Delivery Manager, responsible for people, operations, budgets, project delivery, and strategy. Plan and supervise service delivery activities, coordinate with lead service management, and ensure changes are implemented within deadlines.
Requirements
- Excellent command of English; knowledge of German is an advantage
- Minimum of 3 yearsβ experience in service delivery or team coordination
- Experience in process management or application administration
- Familiarity with operations and technology (experience with Kubernetes or containerized technologies is a plus)
- Strong knowledge of IT Service Management and agile methodologies
- Experience working in a matrix organizational structure
- Strong interpersonal and communication skills
- Analytical mindset with excellent problem-solving abilities
Responsibilities
- Responsible for people, operations, budgets, project delivery, and strategy
- Plan and supervise the operating of the given type of services, while maintaining respective service levels, deadlines, and budgetary limitations
- Coordinate the service delivery activities, monitor the work in progress, and handle emerging problems and conflicts
- Work in close collaboration with lead service management involved and other connected units, on developing and optimizing processes on priorities
- Participate in projects, development of new services or on demands
- Ensure that changes are implemented, and incidents and problems are handled within the undertaken deadlines and at the contracted service levels
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Please let Deutsche Telekom IT Solutions know you found this job on JobsCollider. Thanks! π