Operations Analytics Associate

Summary

Join Oscar's Operations Intelligence team as an Operations Analytics Associate and partner across the organization to proactively identify and manage business inefficiencies. You will support various departments by analyzing key financial and utilization metrics, driving the execution of analytical requests, and presenting findings to stakeholders. This role involves collaborating with teams to define key questions, scope methodologies, and results. You will also contribute to enhancing dashboards and creating models to identify healthcare inefficiencies. The position reports to the Manager, Data Analytics and offers a blended work culture with remote options. Compensation includes a competitive salary, employee benefits, unlimited vacation, and annual performance bonuses.

Requirements

• 3+ years of technical work experience using analytical tools and writing analytical reports
• 2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
• Strong communication skills, verbal and written, around business reporting impact and requirements, as demonstrated by 5+ examples / projects of presenting analysis to Leadership (Director+)
• 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs
• 1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets
• 1+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
• 2+ years experience in healthcare or insurance industry

Responsibilities

• Own insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers and Associate Directors
• Analyze data to support business teams in making better informed, data-driven decisions
• Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner
• Recognize the need to enhance essential operational and analytical dashboards, and define the requirements to enhance them as our user's needs evolve
• Identify opportunities to create models and tools that produce relevant insights to identify healthcare inefficiencies and generate insights to remove inefficiencies
• Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact
• Support other strategic projects as assigned to meet business needs
• Compliance with all applicable laws and regulations
• Other duties as assigned

Preferred Qualifications

• Experience using Python or R
• Exposure to healthcare contract negotiations, risk adjustment, ACA marketplace, quality of care, and/or population health experience
• 1+ years claims data experience from a payer or provider perspective

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements