Revenue Operations Associate

Summary

Join LogicGate as a Revenue Operations Associate and contribute to the success of our revenue teams by maximizing their efficiency and effectiveness. You will cultivate strong relationships with business partners, review and process deal support requests, champion the use of technology and tools, and maintain training playbooks. Proactively identify areas for improvement, develop reports and dashboards, and work on both proactive projects and reactive support. This role requires strong analytical skills, experience with Salesforce and other SaaS tools, and excellent communication abilities. The position offers a competitive salary, benefits, and opportunities for professional development.

Requirements

• A strong internal locus of control; curious, independent, rigorous and proactive
• A spirited and creative “builder” mindset towards problem solving, with the intellectual curiosity and resourcefulness to tackle unfamiliar challenges independently
• 1-3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
• High proficiency in Google Sheets and BI/Analytics tools
• Understanding of key SaaS business metrics and how they are used in practice to manage the health of the business
• The ability to quickly learn and understand complex business processes, clearly illustrate pain points, and recommend thoughtful, independent solutions to improve those processes
• Ability to tell the story and present the results in a clear and interesting way
• Great communicator and can build relationships with a diverse set of stakeholders
• Excellent team player, and strong attention to details

Responsibilities

• Cultivating and sustaining strong working relationships with pivotal business partners (e.g. Sales, Marketing, Customer Success, Legal, etc.) to help facilitate the support, review, and approval process for deals
• Reviewing, routing, and completingΩa variety of quote and deal support requests with differing levels of complexity, while ensuring all required information/approvals are obtained and clearly documented in a timely fashion and are fully compliant with our internal policies
• Champion the use of technology, tools, and processes to maintain the source(s) of truth of our sales, marketing and customer success data
• Document and maintain training and enablement playbooks for all revenue processes and systems
• Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue
• Develop and maintain reports/dashboards that answer the business questions asked by the executive team and the revenue organization
• Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Customer Success

Preferred Qualifications

• Solid understanding of Salesforce; Admin certification is strongly preferred
• Administration experience with best-in-class tech stack for SaaS companies (e.g. Salesloft, Gong, ZoomInfo, RingLead), with a desire to learn how to become an expert

Benefits

• In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, 11 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax
• We are focused on and invested in career development and learning opportunities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program