Remote Operations and Reporting Associate

Summary

Join Xpansiv's Clean Transportation business as an Operations and Reporting Associate to help grow, manage, and maintain business clients who entrust us with managing their clean transportation and renewable energy assets.

Requirements

• Excellent internal and external communication skills, verbal and written, with a friendly demeanor and a welcome presence with clients
• Can-do attitude. Happy to roll up your sleeves and get the job done. Willing to take on ad hoc tasks and wear multiple hats if needed
• Desire to work in a high-energy, large volume of client interactions and service environment
• Exceptional attention to detail
• Proficiency with Microsoft Office (Excel, Word, PowerPoint), PDF programs, Salesforce is a plus
• Strong time, task, and project management skills

Responsibilities

• Work closely with the sales team to onboard new clients and maintain healthy relationships with clients
• Communicate remotely with our partners, regulatory agencies, and vendors to understand, influence, and manage credit-generation activity and reporting
• Develop knowledge and understanding of the relevant environmental commodities regulation, operational processes and policies, and broader service offering
• Learn the complex state clean transportation and solar renewable energy certification rules and procedures
• Familiarize yourself with SRECTrade’s clean transportation services portfolio and demonstrate our unique platform and services to clients and partners within the regulatory ad commodity frameworks
• Educate clients and partners on how the relevant markets function and how they can participate
• Process incoming assets from onboarded clients in an accurate and timely manner and report consumption / generation to respective regulatory agencies by the deadlines
• Assist in the asset registration process of clean transportation equipment to participate in the Low Carbon Fuel Standard programs in California, Oregon, and other future clean transportation state markets
• Coordinate solar asset registration of state certified systems in appropriate tracking registry
• Assist with any other work necessary to process applications and to continue supporting our existing client and partner base, along with entering new states and markets
• Provide onboarding training for using our platform and its tools, along with ongoing support for our clients
• Assist in new client onboarding process by providing training and support to access and utilize SRECTrade’s platform for their accounts, asset inventory, and transactions
• Communicate with clients and provide tools to assist with questions and providing necessary information for onboarding and reporting purposes
• Ensure the onboarding cycle has been successfully been completed and transitioned into ongoing service management, which you will also manage on a recurring basis for these clients

Benefits

• Competitive Salary
• 401k
• Health, Dental, Vision, and Life Insurance Benefits
• Paid Holidays and Flexible PTO