Thuma is hiring a
Operations Associate, Remote - United States
![Logo of Thuma](https://cdn.jobscollider.com/logo/thuma-3198.webp)
Summary
Thuma is seeking an Operations Associate to join their team. The role involves supporting various logistics functions, working both on-site and remotely, and requires 1-3 years of experience in operations, logistics, ecommerce, or cx. The candidate should be comfortable with ambiguity and autonomy, have strong communication skills, and be a team player.
Requirements
- 1-3 years work experience in operations, logistics, ecommerce, or cx
- Comfortable with systems or quick study (WMS, ERP, software platforms)
- Competent with Excel, G-suite, and light data analysis
- Strong communication skills, ability to be concise and clear with both internal teams and third party partners
Responsibilities
- Act as Thuma’s in-warehouse advocate and liaison between the Thuma remote team
- Support daily order fulfillment operations, troubleshoot exception orders, serve as a key liaison between Operations and CX
- Support seamless receiving and inventory control operations
- Support new product launches
- Work cross functionally to fulfill marketing requests and other high touch orders
- Assist with reverse logistics program management
- Drive the implementation of new processes, technology and initiatives
- Support outbound logistics including parcel and white-glove deliveries
Preferred Qualifications
Willing to provide constructive feedback to warehouse management and floor-level employees on quality and process deviations
Benefits
- Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions
- Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions
- Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical
- Dream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard, Display Screen, White board
- Flex Time: Run errands as needed, just get your stuff done
- Flexible PTO: We believe healthy, happy, relaxed people do better work
- Hybrid: Flexibility to work between your home and our distribution center with everything you need to be successful in both
- Employee Discount: We provide an employee discount of 40% off all Thuma products
- Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things
- Room Upgrade: A complimentary product credit when you start, worth up to $2,000
This job is filled or no longer available
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