Order Management Associate

Summary

Join FCP Euro as a General Order Management Associate and support Daily Order Management tasks, review open orders, and assist with core functions such as submitting time-sensitive dropship and JIT purchase orders. The successful execution of these functions positively impact the business operation, customer experience, and overall profitability.

Requirements

• 2+ years Purchasing, Fulfillment or Supply Chain related experience preferred
• 2+ years CORESEense WMS experience preferred
• 1+ year logistics or operations experience preferred
• Proficient in data utilization and reporting in SIGMA or similar database suites
• Proficient in Microsoft Office and Google Suite

Responsibilities

• Reviews and addresses aging orders associated with late or incomplete vendor POs
• Accurately updates and maintains internal awaiting inventory tracking documents based on operational timelines and process to ensure all entries are up to date
• Utilizes Konkord and vendor provided detail to update incorrect or outdated product lead times
• Assists in reviewing and submitting assigned vendor purchase orders via the CORESense PO builder as well as vendor web portals
• Actively resources OOS SKUs to meet customer SLA
• Uses vendor ETA and fill rate data to reconcile open items, following up with DC and vendor teams for resolution
• Ensures all daily JIT and DS POs are submitted in full and ahead of all critical cut off times with the PO builders cleared in full each day
• Utilizes PO confirm data in both the OMT / Purchasing inbox, Konkord and actively reaches out to vendors to gather missing information
• Utilizes vendor online portals as well as UPS / FedEx online reporting to gather drop ship and inbound PO tracking information to update ETAs and the drop ship tracking log for post back
• Field and respond to all emails or inquiries that come into the purchasing inbox

Benefits

• Company-subsidized Medical, Dental, and Vision insurance
• 15 days of PTO (Paid Time Off), Company Holidays and Floating Holiday time
• 401k with Company deposit and match
• Discounted prices on our catalog of European car parts!