Order Review Specialist

Summary

Join LastPass, a leading password and identity management company, as an Order Review Specialist and contribute to the success of a fast-paced, high-growth environment. You will be part of the Deal Management Team, responsible for overseeing the financial aspects of sales-enabled deals. This role involves reviewing and resolving issues related to sales opportunities, ensuring compliance with Finance Support Operations policies, and supporting the sales team by resolving internal inquiries and cases. You will also play a key role in meeting month-end and quarter-end deadlines by delivering timely support to both internal and external stakeholders. This position offers the opportunity to collaborate with various teams, including Sales, Accounting, Legal, FP&A, Customer Care, Compliance, and both internal and external audit teams, providing valuable cross-functional exposure and insight into multiple areas of the business.

Requirements

• Background in finance operations, with hands-on experience in deal desk, collections, and billing systems like Salesforce
• Reliable and deadline-driven, with a strong sense of ownership
• Comfortable collaborating across global teams and time zones
• Flexible and quick to adapt in dynamic, fast-paced environments
• Detail-oriented with a focus on accuracy, even under pressure

Responsibilities

• Review sales opportunities to ensure compliance with Finance Support Operations policies, including ASC 606 and US GAAP
• Review and validate sales orders and contract terms in the company’s ERP system (NetSuite) to ensure completeness and accuracy
• Monitor and respond to internal cases in Salesforce within standard response timeframes
• Meet month-end and quarter-end deadlines by delivering timely support to both internal and external stakeholders
• Assist with managing tax exemptions, invoicing issues, and payment processing concerns
• Communicate clearly and professionally across teams and levels of the organization
• Support compliance efforts by gathering documentation and assisting with internal and external audit requests
• Provide cross-functional support to the broader Finance Support Operations team as needed
• Contribute to special projects as assigned by Finance Support Operations leadership

Preferred Qualifications

• Educational background in Accounting, Finance, Business, or a related field
• Intermediate proficiency in Microsoft Office tools, including Excel, Word, and PowerPoint
• Experience working in a remote or hybrid environment, with familiarity using collaboration tools such as Microsoft Teams, Zoom, GoTo Meeting, or similar platforms

Benefits

• Market-leading password manager
• High-growth, collaborative environment with inclusive teams
• Remote-first culture
• Competitive compensation
• Flexible Paid Time Off policies , including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Generous parental leave
• Comprehensive health coverage , including dependents
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities , including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Motivosity
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility