Outbound Growth Sales Development Representative

Summary

Join Instructure as an Outbound Growth SDR to drive expansion within existing K–12 customer accounts in North America. This fully remote role focuses on identifying opportunities for additional product adoption and increased customer value. You will need customer-centric curiosity, a growth mindset, coachability, a quality-focused approach, teamwork skills, resilience, persistence, and excellent time management. The position requires proven success as an Outbound SDR, strong communication skills, CRM system experience, and a results-driven attitude. Instructure offers a competitive salary, comprehensive benefits including health insurance, paid time off, and flexible work schedules, and opportunities for professional development.

Requirements

• Proven success as an Outbound SDR or in a similar sales development role
• Strong communication skills — both written and verbal
• Experience using CRM systems, outbound prospecting tools, and sales engagement platforms
• Ability to work independently while thriving in a collaborative team environment
• Results-driven, with a track record of meeting or exceeding pipeline targets
• High energy, positivity, and persistence
• Strong organizational skills and time management discipline

Responsibilities

• Drive expansion within existing customer accounts by identifying opportunities for additional product adoption and increased customer value
• Understand how customers are currently using our products, where they’re seeing success, and where we can help them do more
• Ask smart questions, listen actively, and tailor your outreach to provide real value
• Take initiative
• Be motivated to succeed and chart your own path to impact
• Actively seek feedback and apply it
• Be curious, adaptable, and always learning
• Generate high-quality conversations and pipeline opportunities that help our Sales team drive expansion within customer accounts
• Collaborate with fellow SDRs and Sales partners, sharing insights, asking smart questions, and contributing to our collective success
• Navigate rejection with a positive attitude and stay motivated
• Be creative, strategic, and persistent in unlocking growth in current accounts
• Own your calendar and focus your energy where it counts
• Prioritize and execute efficiently to meet your goals

Benefits

• Competitive salary and 401k
• Medical, dental, disability, and life insurance
• HSA program, vision, voluntary life, and AD&D
• Tuition reimbursement
• Paid time off, 11 paid holidays, and flexible work schedules
• LifeStyles Spending Account