Outsourcing Specialist, Marketing

Summary

Join Eneba's Hub team as an Outsourcing Specialist and play a key role in scaling freelance content production. You will source and onboard new freelancers, negotiate contracts, and manage day-to-day operations to ensure timely and high-quality deliverables. This position requires expertise in operations management, planning, risk, and cost control. You will oversee the entire process from planning and budgeting to risk management and quality assurance, ensuring smooth collaboration with freelancers while optimizing resources for growth. The ideal candidate thrives in a dynamic environment and excels at managing partner relationships. Eneba offers a fast-paced, collaborative environment where challenges are embraced and wins are celebrated.

Requirements

• Proven experience in managing outsourced operations, ideally in a production or creative environment
• Strong experience in sourcing, contracting, and managing freelancers
• Excellent communication and negotiation skills
• Solid understanding of project management methodologies and tools
• Expertise in budgeting, planning, and cost management
• Ability to manage multiple projects simultaneously and prioritize tasks effectively
• Strong problem-solving skills and ability to adapt to changing conditions
• Knowledge of risk management and mitigation strategies

Responsibilities

• Source, evaluate, and onboard new freelance talent: Grow a pool of trusted freelancers to contribute to the production output growth, taking full ownership of this pool management. Work cross-functionally with Legal and Accounting teams to ensure compliance with legal requirements and timely payments
• Manage freelancer relationships: Coordinate day-to-day freelance tasks, facilitating clear communication and ensuring deadlines are met. Consistently evaluate the job market and adjust costs per content item accordingly: manage risks and proactively identify cost-saving opportunities
• Establish and manage feedback channels between in-house team and freelancers : Liaise between internal team (editors, SEO) and freelancers to ensure alignment on briefs, guidelines, best practices, deadlines, and priorities
• Collaborate day-to-day with the Content Coordinator : Work closely with the Coordinator to ensure optimal talent allocation, navigate changing task priorities, and react to business needs
• Deliver timely reports : Create and maintain detailed scope plans, schedules, and timelines. Put together monthly reports on output and expenses

Preferred Qualifications

• Experience with freelance platforms or outsourcing agencies
• Experience with performance analytics and reporting
• Understanding of international outsourcing and cross-cultural communication
• Experience in creative industries or digital content production

Benefits

• Opportunity to join our Employee Stock Options program
• Opportunity to help scale a unique product
• Various bonus systems: performance-based, referral, additional paid leave, personal learning budget
• Paid volunteering opportunities
• Work location of your choice: office, remote, opportunity to work and travel
• Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes