ConnectOS is hiring a
Paralegal, Remote - Philippines

Summary

The job is for a Paralegal position in Australia, working with personal injury law or insurance law. The role involves conducting research, gathering evidence, creating timelines, policy assessment, regulation learning, summarization and reporting, file organization, communication, team collaboration, information sourcing, support case management, data integrity, and reporting. Benefits include home-based work, medical, dental coverage, life insurance, paid vacation and sick leave, competitive salary package, financial assistance program, mandatory government benefits, 13th month pay, regular company events, work life balance, career growth opportunities.

Requirements

• Bachelor’s degree in Law, Paralegal Studies, or a related field
• 3-5 years of paralegal experience, particularly in personal injury law or insurance law
• Proficiency in using legal research tools, CRM systems, and relevant software
• Ability to evaluate complex information, draw insightful conclusions, and find effective solutions
• Effective written and verbal communication, strong organizational abilities, and multitasking skills
• Proactive approach to work, adaptability, and resilience in handling challenges

Responsibilities

• Conduct thorough research and gather evidence related to medical records, employment histories, and insurance policy wording to support claims advocates in building strong cases
• Develop detailed and accurate timelines of events, treatments, and communications critical to each claim
• Analyze and interpret insurance policy wording, including TPD (Total and Permanent Disability) and life insurance policies, to determine coverage, identify exclusions, and assess claims validity
• Continuously update knowledge of local regulations and rules relating to superannuation, life insurance, and TPD insurance, ensuring compliance and accurate advice
• Prepare comprehensive summaries and reports based on your research and analysis for claims advocates to use in client representation
• Maintain well-organized digital and physical files to ensure easy access to all relevant documents
• Exhibit excellent communication skills in all interactions, including responding to queries from clients and team members
• Be a proactive team player within a small, high-paced team environment, working closely with colleagues to achieve collective goals
• Actively source missing or additional information as required, directly contacting relevant parties when necessary
• Assist the Case Manager with daily administration tasks related to claims, including responding to queries and managing documentation
• Ensure the accuracy and integrity of all data entered into the CRM system, regularly updating and maintaining records

Preferred Qualifications

Experience in handling TPD and life insurance claims is desirable

Benefits

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities