Partner Operations Senior Analyst

Summary

Join BigID, a leading data security and privacy tech startup, as a Partner Operations Sr. Analyst. This pivotal role within the Global Business Operations team focuses on driving operational excellence and enabling partner success. You will manage the BigID Partner Portal, report on key performance indicators, and streamline partner processes. The ideal candidate possesses 5+ years of experience in partner operations within a B2B SaaS environment and strong analytical and communication skills. BigID offers a remote-first work environment, competitive compensation, and comprehensive benefits.

Requirements

• 5+ years of experience in sales operations, revenue operations, or partner operations in a B2B SaaS environment
• Proficiency in CRM tools (e.g., Salesforce)
• ���Self-starter” mentality with experience in fast-paced environments
• Strong analytical ability with the ability to interpret data and translate insights into business recommendations
• Proficiency in data visualization tools (e.g., Looker, Tableau)
• Passion for problem-solving and process improvement
• Experience with various partner-focused technologies (e.g., Impartner, Crossbeam, Salesforce, etc.)
• Strong attention to details
• Excellent verbal and written communication skills
• Strong organization skills with the ability to manage multiple ongoing projects for various stakeholders
• English fluency (written and spoken)

Responsibilities

• Collaborate with leaders in shaping the partner strategy and bringing that strategic vision to life
• Build and maintain reports and dashboards that measure partner performance
• Maintain and optimize partner tools (e.g., CRM, PRM, Crossbeam) to boost productivity and reporting
• Support partner teams through the creation of playbooks that capture best practices around partner onboarding and development
• Manage inbound deal registrations ensuring the appropriate sales team member is notified quickly
• Lead calls that establish a regular cadence for the team to be reviewing and actioning key items
• Help with the creation and launch of BigID’s Partner Directory and App Marketplace
• Identify opportunities to automate workflows and improve partner-related processes

Benefits

• Work from home with a global remote-first community
• Flexible PTO and Quarterly Volunteer Days
• Equity Participation
• 100% employer-covered medical, dental, and vision options available to you
• Additional insurance benefits like pet insurance and legal assistance
• Learning & Development Opportunities
• Fidelity Employer Sponsored 401K
• Paid Parental Leave