Partnership Sales Support Associate

Summary

Join Figure, a leading financial technology firm, as a Partnership Sales Support Associate and play a pivotal role in supporting sales activities between partners and loan originators. You will build strong relationships, drive sales volume, and promote Figure's products to partner businesses. Responsibilities include leading sales meetings, sharing best practices, and gathering field feedback to enhance products and processes. This role requires strong communication, organization, and sales support skills to foster business growth and improve partnerships. The position offers a competitive salary, bonus, equity, and comprehensive benefits. Travel up to 20% of the time is required.

Requirements

• 2+ years of proven experience in sales and/or sales support or a similar role within the financial services industry
• A proven desire to provide excellent relationship management within the context of driving additional business
• Ability to iIdentifying future business opportunities and partners
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely
• Strong organizational and multitasking abilities, with a keen eye for detail and accuracy
• Ability to work effectively both independently and as part of a team, with a proactive and collaborative approach to problem-solving
• Solid working knowledge of mortgage lending processes and products
• Must be able to travel up to 20% of the time

Responsibilities

• Serve as the primary contact between existing and potential partner's sales leadership and individual Loan Originators, ensuring seamless communication and support throughout the sales process
• Collaborate with partner sales leadership to enhance the effectiveness of sales meetings, providing valuable insights, updates, and support to drive sales performance
• Develop processes to ration support in a way that maximizes ROI to Figure and automates the engagement as much as possible
• Develop and communicate best practices for utilizing The Figure Product to maximize sales effectiveness and customer satisfaction. Develop processes to scale this communication to the maximum extent possible
• Collect, analyze, and report feedback from the field to identify areas for improvement and inform strategic decision-making processes
• Develop and maintain comprehensive partner training portal, providing partners easy access to training resources, product information and other relevant materials
• Keep accurate records of sales support activities,escalations,and feedback to ensure transparency and accountability within the team
• Conduct interactive and impactful training sessions, workshops, and webinars for partners
• Work with onboarding teams to schedule and provide training for both administrative and sales teams with each new partner

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement