Payment Operations Analyst

Summary

Join Carry1st as a Payment Operations Analyst and play a crucial role in monitoring and managing daily payment operations. You will ensure smooth transaction processing, identify and troubleshoot payment issues, collaborate with cross-functional teams, and support the implementation of improvements. This role requires a Bachelor's degree or equivalent experience in payment operations within e-commerce or a high-volume environment. You'll need a detail-oriented mindset and the ability to work day or night shifts. Carry1st offers a fast-paced, remote work environment with benefits such as a remote working allowance, learning and development opportunities, social events, and birthday leave. The company is a VC-backed startup at the intersection of gaming and fintech, offering the chance to grow with a dynamic team and own company shares.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience
• Prior experience in Payment operations within e-commerce or within a high-volume environment
• Detail-oriented mindset with a proactive approach to problem-solving
• Availability to work day or night shifts

Responsibilities

• Play a crucial role in the day-to-day monitoring and tracking of payment transactions
• Assist in identifying payment issues, discrepancies, and potential risks, promptly escalating them for resolution
• Collaborate with cross-functional teams to address payment-related concerns
• Support the implementation of tactical changes to payment configurations
• Assist in generating reports on payment operations, highlighting issues, trends, and performance metrics for internal stakeholders

Preferred Qualifications

• Interest in gaming industry trends and familiarity with gaming platforms
• Knowledge of payment trends and user interactions with the MENA region

Benefits

• Work from anywhere in the world with international teammates
• Own shares in the Company - enabling you to benefit from the value you create
• Co-working excursions: Travel to meet your colleagues in cities around the world
• Awesome equipment: Get everything you need to work effectively
• Remote working allowance: Put an additional $600 / year to optimise your WFH experience
• Learning and development: Attend courses, conferences and training events
• Social events: Participate in regular company events to relax and connect with teammates
• Birthday leave: Enjoy a paid day off on your special day