๐Poland
Payment Optimization Analyst

Capital.com
๐Remote - Cyprus
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Summary
Join a leading, globally expanding trading platform with top-rated products and a talented team. Lead payment reporting and analysis, generating insights and recommending optimization strategies. Ensure data accuracy, monitor fees, review invoices, and oversee monthly balance confirmations. Design regulatory and internal reports, conduct quality checks, and resolve payment issues. Partner with internal teams and provide expert support. Stay updated on industry trends and best practices.
Requirements
- Proven experience in payment operations, payment analytics, or a related field within fintech or financial services
- Demonstrated experience working directly with payment partners and service providers, including fee analysis
- Advanced analytical skills, with hands-on experience in data analysis, reconciliation, and process optimisation
- Ability to manage multiple priorities and lead cross-functional initiatives in a fast-paced environment
- Excellent attention to detail, with a proactive approach to identifying and solving problems
- Strong communication skills, able to explain complex payment concepts to both technical and non-technical audiences
- Business-level proficiency in English
Responsibilities
- Lead payment reporting and analysis by generating insights and recommending optimisation strategies for payment flows across all providers
- Ensure high data accuracy for payment reconciliations, and drive improvements in our processes
- Monitor, analyse fees with payment service providers to optimise cost efficiency
- Review and approve invoices, ensuring accurate charges and proactively resolving discrepancies
- Oversee monthly balance confirmations for payments processed by multiple providers, identifying opportunities for streamlining and automation
- Design and generate regulatory and internal reports, ensuring compliance and providing actionable insights for management
- Conduct and enhance regular quality checks, leading data integrity initiatives across payment reporting
- Identify, analyse, and resolve complex issues related to payments, proposing long-term solutions
- Partner with internal teams and stakeholders, providing expert support for payment-related projects and analytics
- Stay updated on industry trends, best practices, and new technologies to continuously improve payment processes
Preferred Qualifications
Experience with payment optimisation strategies, automation tools, or related technologies is highly desirable
Benefits
- Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated
- Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
- Annual Performance Bonus: Your hard work doesnโt go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance
- Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry
- Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team
- Comprehensive Health & Pension Benefits: From medical insurance to pension plans, weโve got your back. Plus, location-specific benefits and perks!
- Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
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