Payroll & HRIS Manager

Summary

Join Bookkeeper360 as a Payroll & HRIS Manager and lead a team of payroll specialists, ensuring seamless payroll processing for clients. You will play a key role in supporting the rollout and execution of HR toolkits and fractional HR services. Responsibilities include overseeing payroll, setting up new clients on payroll platforms, administering multi-frequency payroll, supporting client compliance, managing payroll-related benefits, resolving payroll tax issues, and partnering with the Client Services team. You will also deliver customized HRIS tools to clients, maintain a library of HR assets, support internal recruiting, and partner with the Director of People & Culture. Success in this role requires a people-first mindset, process focus, tech-savviness, growth orientation, and adaptability. The ideal candidate will have 5-10 years of experience in payroll and HRIS management and strong client communication skills.

Requirements

• People-first mindset: You lead with empathy and collaboration
• Process-focused: You’re organized, detail-oriented, and deadline-driven
• Tech-savvy: You love streamlining work using modern tools
• Growth-oriented: You’re always looking to improve, learn, and take ownership
• Adaptable: You’re comfortable working in a fast-paced, remote environment and switching between payroll and HRIS tasks
• 5-10 years of payroll and HRIS management experience
• Strong client communication skills and a passion for helping small businesses
• Familiarity with platforms like Gusto, ADP, QuickBooks Online, Xero, Indeed, and BreezyHR
• HRIS knowledge and comfort working with toolkits, templates, or people operations frameworks
• Experience with recruiting coordination or HR project management
• Bachelor’s degree in Accounting, Human Resources, or a related field (BS/MS/MBA preferred)

Responsibilities

• Oversee the payroll team and delegate client workstreams, ensuring timely and accurate delivery of payroll services
• Set up new clients and transition them onto supported payroll platforms (Gusto, ADP, etc.)
• Administer multi-frequency payroll (weekly, bi-weekly, semi-monthly, monthly) across diverse industries
• Support client compliance, including employer registration, unemployment insurance, tax filing, and payroll audits
• Manage payroll-related benefits, pensions, reimbursements, and wage garnishments
• Respond to and resolve payroll tax notices and escalations
• Partner with the Client Services team to support payroll reconciliation and chart of accounts mapping
• Identify and implement process improvements in the payroll lifecycle
• Maintain strong client relationships while building and identifying new opportunities for department growth
• Deliver customized HRIS tools to clients, such as onboarding/offboarding templates, performance frameworks, engagement surveys, and manager toolkits
• Maintain and update a library of HR assets, ensuring compliance and relevance across industries
• Support internal recruiting by drafting job ads, managing pipelines, and coordinating interviews
• Partner with the Director of People & Culture on HR audits and people operations planning
• Collaborate cross-functionally to champion culture, engagement, and performance best practices

Preferred Qualifications

Exposure to public accounting, cloud-based systems, e-commerce, SaaS, or professional services

Benefits

• Salary range from $90,000-$100,000/year + performance bonus
• Comprehensive benefits package including medical, dental, and vision
• 401K with employer match after the first year
• Paid parental leave for all parents (biological, adoptive, and foster)
• Fully remote work environment
• Unlimited PTO after your first year
• Company-paid holidays
• Team-building events and virtual activities
• Career development and internal promotion opportunities