Payroll Implementation Manager

Summary

Join Deel, a rapidly growing SaaS company, as a Payroll Implementation Manager and oversee the successful implementation and data migration of payroll systems for our clients. Lead and manage the full payroll implementation process, ensuring accurate data transfer and seamless system configuration. Collaborate with internal and external stakeholders, guiding clients through setup and migration, and providing ongoing support and training. You will be responsible for project setup, client and project management, defining payroll processes, maintaining documentation, system setup, go-live transitions, reporting, and communication. The role requires strong project management skills, client management expertise, and a deep understanding of global payroll processes and compliance. This is a primarily autonomous role requiring regular status reporting to senior leadership.

Requirements

• 5+ years of experience in global payroll implementation and payroll operations
• Strong knowledge of payroll processes and compliance across your designated location
• Experience with payroll systems and software
• Client-facing project management experience and ability to manage multiple projects
• Excellent communication, collaboration, and problem-solving skills
• Ability to manage multiple projects under tight deadlines
• Bachelor’s degree in Human Resources, Business, or related field (Master’s preferred)

Responsibilities

• Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of clients
• Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule
• Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively
• Documentation – Maintain detailed project documentation, including project plans, status reports, and process documentation
• System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable
• Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data
• Reports – Mapping of GL reports if required
• Communication – Act as the point of contact for all payroll project matters for the client
• The role is primarily autonomous and will set priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies
• Project Management – Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery
• Client Management – Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner
• Requirements Gathering – Collaborate with HR, Finance, and other stakeholders to gather payroll requirements
• Compliance – Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes
• Data Migration – Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security
• Testing – Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system
• Change Management – Implement change management strategies to ensure a seamless transition for employees and HR teams

Preferred Qualifications

Project management certification (e.g., PMP) is a plus

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access