Payroll Officer

Summary

Join Employment Hero as a Payroll Officer and support our Australian clients. You will be responsible for payroll processing, accurate reporting, and proactive customer service. Build strong relationships with payroll partners, manage account communication, and ensure compliance with information security policies. This role requires 1-4 years of experience in payroll, accounting, finance, or data entry, along with Australian/New Zealand payroll knowledge and strong customer service skills. Employment Hero offers a generous home office budget, cutting-edge tools, health card membership, a de minimis allowance, reward programs, generous leave, learning and development opportunities, an employee share option program, and an annual global gathering.

Requirements

• 1-4 years of experience in payroll, accounting, finance, or data entry
• Australian and/or New Zealand Payroll knowledge
• Attention to detail and a commitment to accuracy in payroll processing and reporting
• Basic Excel skills to efficiently manage and analyse payroll data
• Strong customer service mindset to build relationships with payroll partners and support Australian and New Zealand clients
• Ability to work in a fast-paced environment, meeting deadlines and ensuring compliance
• Eagerness to learn and grow

Responsibilities

• Support the Payroll Team with the preparation of payroll and payroll reports as indicated
• Provide excellent and proactive customer service in all dealings with our ANZ staff
• Perform ad-hoc payroll functions as indicated by the Payroll Team Leader Manila or Payroll Business Partner
• Build and develop relationships with Payroll Partners to ensure trust as an outsourced partner
• Liaising with Payroll Partner's on the phone, via email and at times, in person
• Awareness of, and comply with, all information security policies of the organisation relevant to your business role
• Contribute to risk assessment where required
• Take action to prevent an information security incident from occurring or escalating, where possible, and report any actual or potential security breaches

Benefits

• A generous budget for your home office
• Cutting-edge tools and technology
• Health card membership (Maxicare) on the first day (150k PHP/per year) plus 1 free dependent (90k PHP/per year)
• 3k PHP De Minimis allowance per month (non-taxable) on top of your salary package
• Reward and recognition programs - because great work should be recognised and rewarded
• Generous leave allowance: 24 days per annum
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content)
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025