Payroll Operations Lead - General Payroll

Summary

Join Remote as a Payroll Operations Country (or Regional) Lead and make a difference in the global employment space. This fully remote position offers flexible hours and asynchronous work. You will act as a subject matter expert, lead payroll implementation projects, develop standardized processes, and provide ongoing support. The role requires extensive payroll experience, expert legislative knowledge, and strong communication skills. Remote offers competitive benefits, including flexible paid time off, parental leave, and a remote work environment.

Requirements

• Extensive payroll experience in a client payroll environment
• Expert legislative knowledge in said country/region
• Payroll implementation experience
• Strong communication skills for explaining payroll processes and issues to customers and other stakeholders
• Deep knowledge in using local payroll tools and software tools like SAP, Excel / Google Sheet
• An analytical mindset with great problem-solving abilities
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact
• Experience in accounting/reconciliations
• Is a productivity geek and will constantly think of ways to improve and speed up their work
• You understand the need and ideal to work largely asynchronously
• Writes and speaks fluent English

Responsibilities

• Act as a true subject matter expert for the specified country / region
• Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery in collaboration with the Implementation team
• Develop and maintain detailed project plans & timelines
• Serve as the primary point of contact for the team for all stakeholders involved in the implementation process, including internal teams & customers
• Develop and implement standardised payroll processes and procedures to ensure consistency and efficiency
• Provide ongoing support during and after the implementation to resolve any issues or challenges
• Support the country manager and ops team
• Have a focus on KPIs and SLAs
• Skilled in implementing and improving processes
• Ability to mentor and support payroll specialists
• Working with internal teams to improve our platform, completing UAT testing through to shipping. Changes all changes are documented

Preferred Qualifications

It's not required to have experience working remotely, but considered a plus

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces