Payroll Specialist

Summary

Join Deel, a rapidly growing SaaS company, and become a Payroll Specialist managing the complete payroll process for clients in Germany. You will be the primary point of contact for assigned clients, ensuring timely and accurate payroll data processing. Responsibilities include building strong client relationships, collaborating with in-country payroll providers, and resolving client inquiries. You will also contribute to process development and maintain compliance with relevant regulations. This role requires experience with German payroll legislation and SAGE HR software, along with strong communication and analytical skills. Deel offers competitive pay, benefits, and the flexibility of remote work.

Requirements

• Experience of payroll processing in local payroll legislation - Germany
• Fluent German and a good level of English, both written and verbal
• Passion for service excellence
• Strong relationship management
• Setting high standards for quality and quantity
• Analytically minded with strong attention to detail
• Accuracy with record keeping and reconciliation
• Demonstrates an ability to learn and think quickly
• Ability to work in a fast-paced pressurized environment
• Follows procedures and policies and keeps to schedules
• Strong verbal and written communication skills
• Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
• Experience in a multi-national shared service environment

Responsibilities

• Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients
• Ensure timely receipt and delivery of payroll data by payroll scheduled
• Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations
• Responsible for timely and accurate submission of all payroll data to required partners and/or clients
• Responsible for on-time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
• Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
• Managing inquiries from clients, internal regional service centers, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements
• Develop and drive action plans and root cause analysis reports for issues, as required
• Participate in the development of processes and procedures for the team following customer and business requirements
• Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
• Serve as subject matter expert (SME) of payroll processes
• Adhere to SSAE16 compliance audit controls and requirements
• Additional duties as required

Preferred Qualifications

Past experience on German SAGE HR suite software engine would be a plus

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access