Pediatric Behavioral Health Nurse Care Manager

Summary

Join our Care and Case Management team as a Pediatric Behavioral Health Nurse Care Manager and provide holistic support to children, adolescents, and their families. This telephonic role involves collaborating with a multidisciplinary team to deliver integrated, remote care in a virtual-first environment. You will develop personalized care plans, navigate behavioral health resources, and offer clinical guidance. The ideal candidate enjoys phone interactions with families, excels in care plan creation, and possesses strong communication skills. This position requires a BSN, active compact RN license, and experience in pediatric behavioral health. The schedule is Monday-Friday, 9am-6pm PST.

Requirements

• Bachelor of Science in Nursing (BSN) required
• Must reside in a compact NLC state
• Active Compact RN license in good standing with the nursing board of their state
• Active California Nursing License
• Willingness to become licensed in multiple states
• 5+ years Nursing experience
• 2+ years experience working in Behavioral Health Pediatric setting
• Be able and willing to work until shift schedule: Monday- Friday, 9am- 6pm PST
• Comfortable managing a wide range of pediatric behavioral health conditions including anxiety, depression, ADHD, autism spectrum disorders, and trauma-related diagnoses
• Ability to manage volume while maintaining quality and a high standard of care
• Flexible and adaptable in a fast-paced, rapidly evolving care delivery model
• Familiar with HIPAA and committed to upholding the privacy and security of patient information
• Excellent verbal and written communication skills; able to explain clinical concepts in parent-friendly language
• Technologically competent and able to work across multiple electronic systems
• Demonstrated success working in multidisciplinary teams to coordinate care
• Deep understanding of cultural and socioeconomic factors influencing pediatric behavioral health
• Exceptional attention to detail and documentation quality

Responsibilities

• Deliver coordinated, family-centered virtual Care Management by phone that improves behavioral health outcomes for pediatric members
• Develop personalized, goal-oriented care plans in collaboration with families and our multidisciplinary team
• Support members through behavioral health treatment plans, transitions of care, and episodes of acute behavioral health crises
• Help families navigate behavioral health systems, treatment options, benefits, and community-based resources
• Partner with local pediatricians, behavioral health specialists, schools, and other care team members to ensure aligned, coordinated care
• Provide compassionate, longitudinal support to families through continuous engagement and advocacy
• Coordinate resources that address clinical, behavioral, and social determinants of health impacting the child and family

Preferred Qualifications

Current CCM Certification preferred

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations