CloudWalk is hiring a
People Operations Analyst

Summary

The job is for an HR professional to work remotely in a fast-growing fintech company called CloudWalk. The role involves onboarding, benefits administration, data management, and resolving employee issues. The ideal candidate should have strong communication skills, proficiency in Google Sheets, organizational skills, basic knowledge of labor laws and HR best practices, and intermediate English proficiency.

Requirements

• Strong verbal communication skills
• Proficiency in Google Sheets
• Ability to maintain confidentiality and handle sensitive information discreetly
• Excellent organizational skills and ability to manage multiple tasks simultaneously
• Basic knowledge of labor laws and HR best practices
• Intermediate proficiency in English, including reading, writing, and speaking

Responsibilities

• Conduct the onboarding process for new employees
• Facilitate the introduction of new employees to the company's culture, policies, and procedures (onboarding orientation and follow-up)
• Benefits Administration: Assist in administering employee benefits, answering questions, helping with enrollment, and resolving benefit-related issues
• Support the overall management of benefits (inclusion, exclusion, and purchase)
• Data Management and Reporting: Maintain accurate and up-to-date employee data in People systems. Generate reports and analyses to inform strategic People decisions
• Conduct internal audits and organize People Ops documents
• Act as a point of contact for employee questions and concerns regarding policies, procedures, and benefits
• Proactively and effectively resolve issues, ensuring employee satisfaction

Preferred Qualifications

• Interest in technology, innovation and artificial intelligence
• Bachelor's degree in Business Administration, Psychology, Human Resources, or a related field