Expansion Sales Program & Operations Analyst

Summary

Join Gusto as an Expansion Sales Program & Operations Analyst and streamline operations, manage key initiatives, and improve team productivity. Collaborate with the Expansion Sales leadership team to understand business needs and develop operational changes. Provide high-level support to sales leadership, own and manage high-priority initiatives with cross-functional teams, and craft compelling communication materials. Identify opportunities to enhance team processes, establish KPIs, and drive data-informed decisions. This role requires 7+ years of experience in operating roles, preferably at high-growth startups, and 4-6 years in strategy & operations, consulting, or program management. The position offers a competitive salary and the opportunity to make a meaningful impact.

Requirements

• 7+ years of total experience in operating roles, preferably at high-growth startups
• 4-6 years of experience in strategy & operations, consulting, program management or similar
• Exceptional organizational abilities and a knack for juggling multiple priorities in a fast-paced environment
• Excellent communication and presentation skills, with a talent for engaging stakeholders and building productive relationships
• Proficient in project management methodologies and tools, with a strong analytical mindset
• Strong problem-solving skills, resilience, and a proactive attitude in navigating challenges
• Ability to seamlessly blend data-driven analysis with the intuition, creativity, and relationship-building needed to make the right recommendations at the right time
• A passion for strategic operations and sales enablement, with a genuine desire to make a meaningful impact on our teams and customers

Responsibilities

• Provide high-level support to the Heads of Sales and their leadership team with day-to-day operations, strategic planning and new initiatives
• Own and manage a focused set of high-priority initiatives, collaborating with cross-functional teams such as Growth, Marketing, Revenue Operations, FBOS or other GTM partners
• Craft clear and compelling communication materials for the team, including presentations, meeting agendas, and status updates
• You will also be instrumental in driving clarity and alignment across the organization by establishing effective rituals and artifacts that facilitate informed decision-making and efficient execution
• Identify opportunities to enhance team processes, establish KPIs to measure the impact of enablement initiatives, and drive data-informed decisions that elevate performance

Benefits

• Health insurance
• 401(k)s
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)