Pumpkin is hiring a
Pet Claims Analyst

Summary

Join Pumpkin as a Pet Claims Analyst and take the next step in your pet claims career. You will handle low-medium complexity appeals, provide guidance to adjusters, and collaborate with the claims management team.

Requirements

• 2+ years as a veterinary medical professional or equivalent experience
• 1+ years of experience adjusting pet claims (DVM can substitute for Pet Claims Experience)
• Current P&C adjuster license
• Excellent written and verbal communication skills
• Ability to work in a fast-paced startup environment
• Adaptable and willing to take on new challenges

Responsibilities

• Handle low-medium complexity appeals submitted by customers on claims where coverage is in dispute
• Provide guidance, mentorship, and training support to pet claims adjusters
• Review and action requests for authority from adjusters
• Complete quality assurance audits on low-medium complexity open and closed claims files
• Collaborate with members of the claims management team to provide insight into claims processes, best practices, and to support the growth of the Pumpkin claims team

Preferred Qualifications

• Previous experience handling claims appeals and/or claims file audits
• Previous leadership experience (not necessarily in claims)

Benefits

• Comprehensive contributions to medical, dental and vision for colleagues and dependents
• Generous PTO and Paid Holidays
• 401k with company match
• Pumpkin Insurance and preventative care for every pet in your family