Platform Architect

Summary

Join Bounteous as a Platform Architect to lead high-priority platform implementation projects and ongoing platform support across various marketing platforms. You will collaborate with cross-functional teams, translating business needs into technical requirements for platform configuration and integrations. This role requires expertise in marketing automation, data management, and digital marketing technologies. The ideal candidate will possess strong communication skills and a desire for continuous learning. You will be responsible for leading platform configuration, overseeing development and deployment, and providing technical support. Bounteous offers a dynamic and collaborative work environment within a growing digital transformation company.

Requirements

• Bachelor’s degree in Computer Science, a related business or technology field, or equivalent work experience
• Minimum of 2 years working with Adobe Journey Optimizer and/or Journey Orchestration, with a minimum of 1 year in Journey Optimizer, with demonstrated experience leading 3+ platform implementation projects
• Solid understanding of digital marketing execution processes, audience segmentation methods, industry best practices, communication legal compliance, and downstream campaign analysis
• Excellent oral and written communication skills
• Comfortable working with all levels of an organization and capable of communicating as effectively with technical staff as with business and management

Responsibilities

• Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for digital marketing efforts
• Develop deep knowledge of each client's business and available data to ensure platform solutioning is on par with client's marketing objectives
• Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations to deliver against business needs
• Lead platform configuration and development of digital marketing campaigns across channels (email, SMS, push, in-app, etc)
• Oversee development, testing and deployment of platform work completed by developers
• Provide support to development teams working on platform integrations
• Create Architecture and Technical specifications documents
• Serve as day-to-day technical platform SME to internal and client teams
• Work closely with project management team to manage workflow and deadlines across multiple, simultaneous platform-related projects and change controls
• Provide support to senior team members throughout project estimation and Marketing Technology platform discovery / roadmapping engagements, as needed
• Provide support to internal execution services team for ongoing platform and schema optimizations, as needed
• Direct technical implementation of features, as needed, as a minor percentage of overall responsibility

Preferred Qualifications

• Familiarity with setup/application of common AJO tasks: Channel Surfaces, Data Sources, Events, Actions, Audience Definition, Decision Management, etc
• Familiarity with non-native activation, i.e., journey orchestration in AJO with customer interaction via external system
• Adobe Journey Optimizer certification
• Experienced data modeler
• Proficiency with JSON and XML
• Experience or familiarity with HTML, MJML, CSS and responsive email coding
• Agency experience with 2+ years experience in a client-facing role and knowledge of overall agency structures and agile project management methodologies
• Familiarity with a variety of marketing automation platforms and marketing cloud solutions (Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Marketo or similar)

Benefits

• Bounteous is willing to sponsor eligible candidates for employment visas
• Opportunity to participate in several Team Member Networks (employee resource groups)