Portfolio Solutions Engineer

Summary

Join NICE, a market-leading global company, as a Portfolio Solution Engineer. You will lead the functional and technical sales process, developing solutions across NICE's portfolio. This role involves delivering compelling demonstrations, identifying customer challenges, managing requirements, and influencing clients. Success requires strong presentation skills, experience with software products and Conversational AI, and the ability to manage multiple complex sales opportunities. NICE offers a fast-paced, collaborative environment with ample opportunities for growth and development.

Requirements

• 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
• 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
• Exceptional presentation and demo capabilities
• Experience customizing and building the storyboard for demos and POC
• Demonstrated success in achieving strategic deal wins
• Ability to manage multiple, complex sales opportunities simultaneously
• Ability to communicate from C-level executives down to Agent/Front Line level employees

Responsibilities

• Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
• Identify all functional and technical challenges of assigned accounts
• Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs
• Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value
• Lead in all technical aspects of the sales process
• Assist with the definition and execution of successful proof of concepts (POC), where appropriate
• Actively contribute to a team approach with account executives and overlay teams
• Able to promptly respond to functional and technical elements of RFIs/RFPs

Preferred Qualifications

• Experience/knowledge of CCaaS, CX, and Conversational AI solutions
• Experience/knowledge selling a full suite of SaaS products
• Certifications and knowledge of cloud technologies (AWS, Azure, Google)

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations