Presales Solutions Architect

Summary

Join Moveworks as a Solution Architect and become a pivotal member of our dynamic presales team. You will leverage your technical expertise to enhance our business scalability, spearheading impactful initiatives and driving growth. As a guiding technical force with a profound understanding of the Moveworks platform, you will craft customized solutions, develop proof-of-concepts, create presentation materials, and lead cross-functional projects to secure enterprise-level clients. This role requires a strong technical background, a passion for enabling others, and enthusiasm for tackling ambitious strategic challenges. You will be at the forefront of the Conversational AI landscape, collaborating with sales and presales engineering teams, and working directly with clients' technical teams. The position offers a competitive salary and benefits package.

Requirements

• Seasoned professional with over 6 years of hands-on experience in pre-sales and/or post-sales customer-facing technical roles
• Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions
• Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness
• Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible
• Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions
• Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs
• Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations
• Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash)
• Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools
• Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence
• Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes
• Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives
• Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity
• Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience

Responsibilities

• Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives
• Leverage your technical expertise to build innovative solutions to solve our customers' business problems
• Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win
• Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements
• Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria
• Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing
• Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights

Preferred Qualifications

Added benefit if experienced with Conversational AI technologies

Benefits

• Base Compensation Range - $180,000 - $220,000
• Compensation Structure: Base + Variable + Equity
• Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans