Principal Client Partner

Summary

Join Thoughtworks as a Client Principal and become a trusted partner for existing clients, guiding their business transformation through a technology-centric approach. You will be responsible for achieving revenue targets, fostering strong client relationships, collaborating with technical leaders, and engaging in consultative business development. This role requires executive revenue-generating experience, business acumen, understanding of agile software delivery, and strong consulting skills. You will work closely with C-suite executives, negotiate contracts, and identify opportunities to enhance partnerships and increase revenue. Thoughtworks offers a supportive and collaborative environment with opportunities for professional development and growth.

Requirements

• Have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win' value propositions at both company and individual levels
• Understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm
• A forward-thinking mindset - infuse thought leadership and innovation into how you partner with a client
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories
• Be able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change
• Be comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue
• Be able to take abstract, technical or strategic concepts and translate them into actionable ideas
• Thrive in a collaborative, flat environment that values transparency, openness, feedback and change
• Not shy away from negotiation -- see it as an opportunity to establish credibility and a positive rapport with the client

Responsibilities

• Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers
• Establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time
• Partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful
• Engage in consultative business development, growing relationships both vertically and horizontally
• Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential
• Take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts
• Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset
• By understanding a client’s strategy inside out, identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership
• Maintain a watchful eye on how Thoughtworks’ executes engagements and take a proactive approach to mitigating potential risks before they arise
• Stay current with Thoughtworks’ business strategy and IT goals

Preferred Qualifications

Be well versed in agile delivery best practices

Benefits

• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys
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