Principal Engineer

Summary

Join Sleek as a Principal Engineer and contribute to impactful technical solutions that align with our business vision. You will work closely with product teams, translating business needs into technical execution, and shaping the product roadmap. Your responsibilities include limiting KYC issues, reducing support tickets, ensuring customer identity compliance, and reviewing compliance flows. This role requires a minimum of 8 years of experience as a Fullstack Software Engineer or Software Architect, strong technical expertise, and business acumen. Sleek offers competitive salaries, generous paid time off, a flexi benefits scheme, potential employee share ownership, and opportunities for personal and professional growth.

Requirements

• Have a minimum of 8 years experience as Fullstack Software Engineer or Software Architect
• Possess a solid academic foundation, preferably from renowned universities
• Have proven experience working with leading organizations, demonstrating success in high-performing teams
• Have over 8 years of expertise in Fullstack Engineering, with in-depth knowledge of both front-end and back-end development
• Demonstrate the ability to translate technical skills into product-driven outcomes, creating significant business impact

Responsibilities

• Limit issues on KYC through Onfido/Myinfo to <1% of all onboarded customers
• Halve support tickets related to KYC onboarding by way of implementing an intuitive KYC flow and updating SOP with stakeholders
• Ensure 100% of customers' identity is compliant and up-to-date in platform by automating regular due-diligence checks in line with risk profile
• Review implementation of compliance flows related to information collection and validations, such as change of particulars, KYC invitations, address validations, and shareholder acceptance, ensuring that all information is accurate and certified

Preferred Qualifications

• Embody Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us
• Embody Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence
• Embody Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers
• Embody Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives
• Embody the ability to have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships
• Embody Problem Solving: You’ll need to be able to think on your feet as this role requires you to identify, diagnose, and resolve production issues quickly, reducing downtime. You will leverage your strong infrastructure and development skills in post-incident reviews to find the underlying cause of failures and prevent future incidents
• Embody User-centric: You understand the importance of system reliability and performance for both internal and external users and make sure users are heard before suggesting solutions. Our business relies on our platform availability and you need to be cognizant of your actions as it comes with great responsibility
• Embody Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment
• Embody Flexibility: You’ll be able to work from home 5 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Benefits

• We pay competitive market salaries
• We provide staff with generous paid time off and holiday schedules
• You’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure
• Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region
• You’ll get a lot of responsibility and autonomy at Sleek
• There’s also a range of internal and external facing training programmes we run