Remote Principal Hardware Operations Manager

Summary

Join Ivanti, Inc. as a Principal Hardware Operations Manager and lead supply chain optimization projects, manage return management authorization process, and perform demand forecasting.

Requirements

• Bachelor’s in Supply Chain and Logistics, or related
• Two (2) years of experience in Supply Chain forecasting
• Two (2) years of experience in Supply Chain forecasting must include: Supply Chain forecasting including inventory planning; Quote to cash process including procurement; Excess and obsolescence management; Microsoft Office suite including advanced Excel for data analysis; Salesforce for customer relationship management; and SAP software for business management and order flow continuity

Responsibilities

• Manage supply chain optimization projects and collaborate with cross-functional leads, meeting product cost, schedule, and quality goals
• Manage Return Management Authorization process to include global warehouse supply continuity and services contract fulfillment
• Manage timelines, communicate expectations, and document key processes, strategies, and best practices to share with higher Management and Supply Chain teams
• Assist with key supplier performance goals and formalize into QBRs discussing cost, quality and delivery
• Perform Demand Forecasting for critical scenarios, including NPI, new geographical expansion, high/low-velocity products, and seasonality and formulate a reliable production plan
• Craft the end-to-end forecasting process by defining the milestones, deliverables, owners, timelines, and monthly build plan
• Monitor and manage support product inventory levels
• Analyze historical data and variance reporting to improve forecast inputs continuously
• Lead fulfillment for all global shipments by managing critical KPIs and dashboards on ERP to improve deliverables of Production, Inventory levels, Aging and Turn ratio, On-Time delivery, and Shipment accuracy
• Lead inventory management and align it with component sourcing to prevent 'out of stock' and production delays
• Lead quarterly review of excess, obsolete, and scrap inventory to salvage the most value and save on the storage costs
• Work with the contract manufacturer to ensure timely production per the customer demand and troubleshooting any deviation from the normal schedule
• Support System integration projects including EDI, NetSuite, SAP, Salesforce, and 3rd party software applications

Benefits

Telecommuting employee: Reports to company headquarters in South Jordan, UT. Can work remotely or telecommute up to 100%