Principal Product Designer

Summary

Join Sprout Social's Product Design team as a Principal Product Designer. Shape product-wide design strategy, build strong cross-functional partnerships, and lead platform-level design initiatives. You will work closely with senior leadership, mentor emerging leaders, and foster a thriving design community. The role requires 10+ years of experience leading complex initiatives and mastery of full-stack craft skills. Sprout offers a comprehensive benefits program including insurance, paid time off, wellness initiatives, and professional development opportunities. The company values work-life balance and offers flexibility, including remote work options where possible.

Requirements

• 10+ years of experience leading complex initiatives from strategy through execution, with a track record of shipping experiences that drive business growth
• Mastery in full stack craft skills (UX design, UI design, information architecture, research, ux writing)
• Extensive experience working across teams and disciplines, with demonstrated success elevating product quality across an organization
• A portfolio that demonstrates strategic leadership - showcasing how you've shaped product direction, influenced cross-functional decisions, and scaled design practices to improve both team efficiency and user experience success metrics

Responsibilities

• Shape product-wide design strategy, drawing from deep knowledge of customer needs, industry trends and emerging technologies
• Build strong partnerships across product, engineering, marketing, and data science teams, bringing your collaborative spirit to spot opportunities that drive meaningful growth and innovation for our business and customers
• Lead platform-level design initiatives that improve our entire product experience - creating solutions that remove complexity for both users and feature teams
• Work closely with senior leadership to identify strategic platform investments, bringing your passion for solving complex problems and your dedication to delivering true customer value
• Foster a thriving design community by mentoring emerging craft leaders and contributing generously to our creative culture - because you understand that that’s where strong design starts

Preferred Qualifications

• Experience designing SaaS platforms with complex, interconnected user journeys
• Experience working on platform, core capability or systems teams, or otherwise being well versed in designing cross-product experiences that balance flexibility, consistency, and technical constraints
• Strong leadership presence and communication skills, with the ability to tell compelling stories around your work, influence senior stakeholders, and align cross-functional teams around shared vision
• Ability to balance visionary thinking with pragmatic execution, helping teams navigate ambiguity while maintaining focus on both short-term wins and long-term strategy
• Deep expertise in establishing research practices at scale, helping teams balance customer insight with business goals to ensure we're delivering meaningful value across our platform
• Eagerness and passion for mentorship and community building

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays