Principal Product Manager

Summary

Join Khan Academy as a Principal Product Manager to develop engaging K-14 learning solutions for schools and districts. This role centers on managing product features that enhance Khan Academy for Districts, particularly for district administrators. You will establish the product vision and strategy, collaborate cross-functionally, and ensure alignment across various product teams. Leveraging AI and data-driven insights, you will improve the user experience for district administrators, teachers, and learners. The ideal candidate possesses extensive experience in edtech product management, a passion for education, and strong communication and analytical skills.

Requirements

• Deep passion for what makes a great educational technology as well as a desire to help Khan Academy bring a free, world-class education to anyone, anywhere
• 7+ years experience in product management for edtech (especially K-12)
• Proven history of managing and shipping successful software products with cross-functional teams, at scale, including outside U.S. to rest of world
• Experience designing & building a platform with desktop, mobile, and accessibility in mind
• Excellent communication skills, including the ability to clearly articulate a vision and strategy
• Experience working closely with engineers and designers on technical, architectural problems
• Strong data, metrics, and analysis skills
• Deep empathy for teachers and administrators around the world and a curiosity about what makes a great classroom experience
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things, experiment, and share what you learn with the world

Responsibilities

• Establish the end-to-end vision and product strategy for district products
• Establish the end-to-end user experience for district admins (instructional leaders and IT admin), including 3-year vision/strategy
• Collaborate cross-functionally on delivery to create the desired user experience specifically for: Rostering & Operations - this is done by IT teams at the district, not instructional teams; Administrator tasks - Admins do a lot of things to drive instruction. e.g. instructional coaching that required academic data to inform the session, instructional observations, analysis of instructional data to inform decisions (PL, core curriculum selection) etc
• Work in collaboration with other PMs to ensure that District needs are addressed across various product teams, and alignment of user experience across district admins, teachers and learners
• Product execution (including requirements elaboration, communication, alignment, research, roadmap ownership, managing trade-offs) that enables the team to have rapid iterations of build-measure-learn while ensuring stability of the enterprise product
• Ownership of outcomes related to Districts product and district admin experience
• Use both qualitative and quantitative feedback to develop key user insights and drive product improvements by being the voice of district admins

Preferred Qualifications

Experience working with edtech integrations (LMS systems, etc) is a plus

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life