Principal Product Manager

Summary

Join Swiftly, a leading technology provider for retailers, as a Principal Product Manager to lead admin and portal initiatives. You will develop the roadmap and strategy for our mobile, web, and self-service platform, collaborating with cross-functional teams. This role demands excellent communication, product management expertise, and a deep understanding of platform support for both customer-facing features and developer needs. You will be responsible for platform vision, execution, stakeholder collaboration, scalability and reliability, market analysis, customer focus, retailer portal development, and data-driven decision-making. The position requires significant experience in engineering or product management and proven ability to lead teams. Deel is the contract of record.

Requirements

• 5+ years of experience in engineering or product management, delivering highly technical products
• Proven ability to influence and coordinate cross-functional teams to achieve strategic priorities
• Defines and implements API strategies, standards, and governance, ensuring a cohesive developer experience and alignment with industry trends
• Demonstrated experience in managing roadmap strategy, feature delivery, and product trade-offs
• Ability to gain insight from data understanding that customer experience is an essential data point
• Healthy balance of both analytical and creative thinking with a desire to discover and fulfill the needs of clients as well as end-users
• Action-oriented, entrepreneurial mindset

Responsibilities

• Develop and articulate a strategic roadmap for the platform that aligns with company objectives and enables innovation across product lines
• Lead cross-functional teams in delivering robust platform capabilities, including APIs, developer tools, and infrastructure improvements
• Partner with engineering, design, and business teams to ensure alignment on priorities, timelines, and technical feasibility
• Champion initiatives that enhance platform scalability, reliability, and security, ensuring a seamless experience for developers and end-users
• Stay informed about industry trends, competitive offerings, and emerging technologies to keep our platform ahead of the curve
• Gather feedback from internal and external stakeholders to identify pain points, opportunities, and enhancements for the platform
• Drive the design, development, and launch of a retailer portal that enables retailers to efficiently manage their accounts, inventory, and other operations through self-service tools
• Develop KPIs and dashboards to measure success and guide future improvements
• Other duties as assigned

Preferred Qualifications

• Experience in a hyper-growth startup environment
• Experience with SaaS platforms, developer ecosystems, or enterprise-scale solutions
• Demonstrated ability across customer segmentation, new product strategy, execution, and product analytics
• Passion for technology and commitment to expanding technical knowledge

Benefits

$8,000 - $9,000 a month