Remote Principal Product Manager

Summary

Join the Viator Platform product team as a Principal Product Manager to develop capabilities in inventory management and build an ecosystem that enables others to create exponential value.

Requirements

• Expertise (The “What”) 3+ years as a Platform or API Product Manager (6+ years overall as a PM) working in a technology-heavy role, including crafting the vision and strategy for the APIs or platforms you built
• A successful track record of partnering with engineering teams to build large-scale API systems and frameworks, with a deep understanding of API technologies as well as technical governance (standards, compatibility, lifecycle management, monitoring)
• Confidence to participate in very technical discussions and to push back on engineering and others when appropriate; the ability to drive consensus and commit even when all parties don’t agree
• Experience breaking down and sequencing implementation of complex platform solutions into discrete milestones to demonstrate rapid value creation
• Experience measuring the impact of platform work, identifying sub-optimal decisions, and pivoting when necessary
• Undergraduate degree
• Collaborative Work Style (The “How”) Insatiable curiosity to understand the needs of customers (other Viator teams) and their customers (travelers and operators) by leveraging quantitative and qualitative data
• Ability to engage with diverse viewpoints, manage competing stakeholder needs, identify opportunities, generate multiple solutions, articulate underlying assumptions, prioritize solutions, experiment, and de-risk
• Proven experience inspiring cross-functional teams to deliver innovative solutions
• Success communicating upward and outward about the bigger picture, trade-offs, and delivery timelines
• You raise the bar for other PM’s around you
• You strive for excellence, but crave feedback and acknowledge and examine your mistakes so that you are continuously learning

Responsibilities

• Lead key initiatives on pricing and availability within inventory management
• Build new capabilities or optimize existing products to drive the business forward against established revenue and growth goals and ensure it’s done in a scalable and flexible way
• Build investment cases for your product in collaboration with product leadership
• Define success metrics, KPIs and monitor ongoing product performance, taking action where necessary to improve performance
• Set the delivery plan and roadmap for your product, prioritizing deliverables and activities for the team to best achieve the stated business outcomes
• Lead collaboration with engineering, marketing, legal, and other teams on cutting-edge technologies
• Develop innovative solutions to complex problems by collaborating across regions, product areas, and functions
• Partner with experience teams to expand our ecosystem through a set of robust APIs

Preferred Qualifications

• Coding or software development experience
• Experience working in two-sided marketplaces
• Experience working with database and data science
• Master’s degree in a technology or business related field