Principal Product Manager

Summary

Join Unite Us as a Principal Product Manager and lead strategic product initiatives to improve health outcomes through connected, community-based care. This senior-level role requires setting direction for complex product areas, aligning cross-functional teams, and balancing long-term vision with short-term execution. You will operate with autonomy, identifying opportunities, shaping product strategies, and delivering user-centered solutions that meet business objectives. Deep understanding of the healthcare and social care ecosystem is crucial to influence roadmaps, product design, and platform evolution. Mentorship of other product managers and contribution to the evolution of product management practices are also key aspects of this position. The role is remote and US-based.

Requirements

• 8+ years experience as a Product Manager in B2B healthcare technology, with a strong focus on Revenue Cycle Management (RCM)
• Demonstrated ability to define and deliver products that support complex RCM workflows—including claims processing, eligibility verification, billing operations, and payer-provider interactions—with a deep understanding of reimbursement models and healthcare financial systems
• Experience with access management, healthcare/social care interoperability and/or API design
• Experience managing technical products in a SaaS environment

Responsibilities

• Lead the strategy, planning, and execution for high-impact product areas that support Unite Us’ mission to connect health and social care
• Surface and prioritize the most impactful problems to solve by grounding in user needs, data insights, market trends, and company objectives
• Drive product discovery by collaborating with cross-functional teams to shape solutions that are user-centered, technically feasible, market differentiators, and aligned with business goals
• Lead end-to-end product execution, ensuring high-quality delivery through establishing alignment across engineering, design, sales, product marketing, customer success, data, operations, and compliance teams
• Build deep understanding of user needs by engaging internal and external stakeholders, gathering insights, and validating solutions across key audiences
• Define clear product goals, success metrics, and roadmaps aligned with company and team objectives—track progress regularly and communicate results to stakeholders to ensure alignment and accountability
• Make data driven trade-offs and decisions based on market data, technical constraints, user impact, and business value
• Serve as a thought leader and subject matter expert across multiple domains, establishing the broader Payments product strategy and influencing the broader company product strategy and priorities
• Mentor and support the growth of other product managers through coaching, collaboration, and knowledge sharing
• Contribute to the evolution of product management practices, frameworks, and processes to improve efficiency, quality and outcomes across teams

Benefits

• Medical, Dental, and Vision
• We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits
• Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members
• Flexible Time OffTake what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays
• Paid Parental LeaveAdoptive parents are included
• Employee Resource GroupsChoose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace
• Spending AccountsWe offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits
• 401(k) + Employer MatchEnjoy matching, immediate vesting and financial wellness resources
• Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents
• Disability Coverage
• Accident Insurance
• Pet Insurance