Principle Product Manager

Summary

Join Xplor Technologies' Field Services team as a Principle Product Manager to drive the vision, strategy, and execution of the FieldEdge product line. You will be a senior member of a product management team, collaborating with design, engineering, marketing, customer success, and sales. This role involves shaping FieldEdge's scaling, market expansion, and ARPU increase through core improvements and new opportunities. You will report to the VP of Product, Field Services, and be part of the Field Services leadership team. The position offers a base salary range of $150,000 to $190,000 and the flexibility to work from home anywhere in the lower 48 states of the USA. This role requires significant product management experience and a strong understanding of the field services industry.

Requirements

• 8+ years of product management experience, including 2+ years managing product managers
• Experience delivering SaaS products with operational complexity (e.g. scheduling, quoting, mobile, payments, CRM)
• Strong understanding of or interest in the field services space—HVAC, plumbing, electrical, etc
• Experience establishing or working within an open API ecosystem to enable partnerships and integrations
• Demonstrated ability to scale products and teams in fast-moving environments
• Deep experience with Agile product development and cross-functional collaboration
• Strong business acumen—able to tie product investment to revenue impact (e.g. ARPU, retention)
• Analytical mindset with comfort using data to guide decisions and strategy
• Experience working with a mix of near-shore, off-shore, and contract resources
• Proven ability to lead through influence, set priorities, and drive alignment across functions
• Strong communicator with experience engaging executives, customers, and teams
• Empathy for users and a passion for building tools that improve their daily lives

Responsibilities

• Support and evolve the product vision and roadmap for FieldEdge, aligned to customer needs and business strategy
• Manage, lead, coach, and grow a several members of a high-performing team of product managers focused on delivering outcomes
• Own a significant portion of the product portfolio including establishing a vision for the space, establishing core KPIs, managing a scrum team, and driving towards weekly milestones
• Define and prioritize investments across core workflow improvements, new monetizable modules, and technical infrastructure
• Develop a deep understanding of field service businesses through direct customer engagement and industry research
• Balance quick wins, foundational work, and long-term bets within the roadmap
• Partner with design and engineering to ensure high-quality discovery and delivery processes
• Partner with design and research to establish a repeatable and scalable customer research program to build a strong feedback loop
• Collaborate with GTM teams to position and launch new capabilities effectively
• Define success metrics and use data to drive prioritization, performance measurement, and iteration
• Communicate progress, risks, and strategic tradeoffs clearly to executive stakeholders
• Manage and structure external vendor partnerships to supplement core team delivery
• Be a voice for Field Services internally—representing our customers and guiding product thinking across the company

Preferred Qualifications

Experience with or background in accounting is a plus

Benefits

• Unparalleled opportunities to learn and accelerated career development
• A collaborative, team environment with people who truly love what they do
• Unlimited access to LinkedIn Learning, 10% of your time devoted to growing you and your career, and further support to help you grow
• Flexible work arrangements