Product Manager

Summary

Join PointClickCare as a Product Manager and own the development and evolution of Acute & Payer products. You will translate user needs and market requirements into actionable product roadmaps, collaborate with cross-functional teams, and facilitate agile ceremonies. Leverage data analysis and user feedback to drive decision-making, identify opportunities to apply AI, and engage with stakeholders to gather insights. Ensure compliance with healthcare regulations and support go-to-market activities. This role requires 3+ years of product management experience, ideally in healthcare technology, and a deep understanding of healthcare workflows.

Requirements

• Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities
• Experience managing or supporting digital health products in provider, payer, or care coordination settings
• Deep interest in healthcare innovation and improving patient or provider outcomes through technology
• Familiarity with clinical or administrative healthcare workflows, including EMRs, post-acute care, or value-based care models
• Ability to collaborate across technical, clinical, and business teams and communicate product vision clearly
• Comfortable navigating ambiguity and breaking down complex problems into structured product solutions
• Familiarity with agile product development methodologies and product management tools (e.g., Jira, Figma, Confluence)
• Strong written and verbal communication skills; can articulate decisions, trade-offs, and priorities effectively
• 3+ years of experience in a Product Management facing role
• B2B product management experience working with a direct sales team and enterprise customers

Responsibilities

• Own the development and evolution of Acute & Payer products, with accountability for product planning, execution, and performance
• Translate user needs, clinical workflows, and market requirements into clear, actionable product roadmaps and specifications
• Collaborate cross-functionally with engineering, design, clinical, and go-to-market teams to ensure alignment and delivery
• Facilitate agile ceremonies (stand-ups, sprint planning, backlog grooming, reviews) to drive clarity and momentum for the engineering team
• Drive decision-making through user feedback, data analysis, and close understanding of healthcare operational realities
• Identify opportunities to apply AI and emerging technologies to enhance user experience, automate workflows, and accelerate product development
• Engage with customers, partners, and internal stakeholders to gather insights, validate solutions, and refine product strategy
• Ensure compliance with relevant healthcare regulations and standards while delivering intuitive, scalable product experiences
• Support go-to-market activities, including internal training, enablement, and customer rollout planning

Preferred Qualifications

• Experience working in healthcare technology and with health plans or ACOs is a plus
• Experience partnering with engineering and UX teams to drive delivery and execution
• Knowledge of Agile software development principles, conversant in web application architecture concepts and terminology

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities