Remote Processing Specialist I

Summary

The job is a Photo Enforcement Processor position at Verra Mobility Corporation. The role involves reviewing and processing photo enforcement events using web-based tools, following instructions, adapting behaviors based on feedback or rules documentation changes, achieving production and quality goals, and performing other office/clerical duties as assigned.

Requirements

• High School diploma or GED
• Strong communication skills, both verbal and written, and the ability to determine the proper medium of communication based on issues at hand
• Professionalism and the ability to work well with different groups of people
• Self-motivated, quality driven individual with a strong attention to detail
• Demonstrated ability to multi-task and meet all assigned deadlines in a productivity driven environment
• Familiarity with basic computer skills such as Outlook, Teams, and web browsers with the ability to learn and navigate a variety of computer systems/software
• Ability to sit for long periods of time for data entry/event processing

Responsibilities

• Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools
• Align processing determinations and escalated actions to written instructions that are client specific
• Adapt processing behaviors based on feedback or rules documentation changes
• Achieve production and quality goals as assigned by the Processing Department
• Utilize basic computer skills to access and interpret performance reporting

Preferred Qualifications

Verra Mobility Values: Own It, Do What’s Right, Lead with Grace, Win Together