Senior Revenue Operations Processes Specialist

Summary

Join Remote as a Senior RevOps Process Specialist and lead sales process improvements, streamlining operations, and implementing scalable solutions. Collaborate with cross-functional teams, applying Business Process Methodologies to enhance efficiency. This fully remote position offers a competitive salary and benefits package. You will leverage your extensive experience in operations, particularly in business, revenue, or sales operations, to design scalable processes within Salesforce, HubSpot, and other systems. The ideal candidate possesses strong problem-solving, project management, and organizational skills, along with deep SFDC expertise. Remote prioritizes a sense of belonging and encourages applications from all backgrounds.

Requirements

• Extensive experience and deep expertise in operations, with a preference for business, revenue, or sales operations
• Proven ability to collaborate with technical teams to design scalable processes within Salesforce, HubSpot, and other systems
• Experience utilizing tools such as LeanData, Zapier, Camunda, or similar to streamline and optimize processes
• BSc/MSc degree in Management, Business or a similar
• Excellent problem solving, project management, interpersonal and organisational skills
• Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure
• Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
• Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
• Advanced experience in root-cause analysis
• Deep SFDC expertise and knowledge of enterprise SaaS tools
• You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable
• Data-driven and continuous improvement mindset (system thinker)

Responsibilities

• Lead initiatives dedicated to sales process improvement and architectural simplification in alignment with GTM strategy
• Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
• Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth
• Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions
• Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
• Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally
• Monitor process adoption, data compliance, and governance
• Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
• Maintain data integrity within customer records in Salesforce and other systems
• Develop best practices to align sales data quality with company initiatives

Preferred Qualifications

Previous experience with Business Process Methodologies (BPM)

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces