Product Analyst

Summary

Join Fleetworthy as a Product Analyst and contribute to the development and improvement of our Bestpass and Fleetworthy platforms. You will be responsible for analyzing product and usage metrics, evaluating existing products, and conducting market research to identify opportunities for optimization and new product launches. This role requires strong analytical skills, experience with large datasets, and excellent communication abilities. You will collaborate with cross-functional teams to enhance product analysis and presentation, contributing to short and long-term product growth goals. The ideal candidate will have a BA/BS degree in a related field or equivalent experience, along with 3+ years of experience as a business or product analyst. A competitive salary is offered.

Requirements

• BA/BS degree in computer science, math, stats or related disciplines or equivalent work experience
• Strong SQL experience, familiarity with Excel and Business Intelligence tools
• 3+ years of experience as a business analyst or product analyst, leading requirements capture, management and analysis activities along all phases of agile software development
• Experience influencing decision makers across cross-functional teams using insights generated through quantitative and qualitative data
• Expertise with agile tools like JIRA, Confluence and Slack
• Solid knowledge of modern technology concepts (e.g. APIs, DevOps, relational databases, and web-based architectures)
• Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams

Responsibilities

• Continuously analyze product and usage metrics along with interviews to identify opportunities for optimization
• Assess our existing products and compare them against industry trends. Identify areas for improvement and recommend enhancements
• Own feedback analysis, usability testing assisting with feature prioritization and developing user personas
• Study market data to determine which new products to launch. Understand customer preferences and needs through interviews and surveys
• Oversee small to medium-scale projects related to product development
• Work closely with other departments (such as product management, engineering, and marketing) to enhance product analysis and presentation
• Contribute to achieving short and long-term product growth goals
• Create and maintain documentation that both technical and non-technical staff can utilize to understand business and system process flows

Preferred Qualifications

Analyst certification is a plus (SAFe, Scrum Alliance, PMI, IIBA)

Benefits

Up to $80,000 to $90,000 yearly to start