Product Configuration Specialist
Rackspace Technology
Job highlights
Summary
Join our team as a Business Operations specialist to create and define standard product offerings and items across multiple business systems. You will serve as the primary interface between Business Units and Functional Groups, managing all item/offer inputs and working cross-functionally. Ensure item data adheres to standard operating procedures and quality standards, contributing to the definition of these standards and business rules. You will need a thorough understanding of product information data models, system interfaces, and processes. This role involves interfacing with business partners, collecting requirements, defining specifications, and coordinating the deployment of new items. You will also establish and maintain key relationships, assign product categories, and manage item data within the systems.
Requirements
- Create and define standard product offerings and items within multiple business systems
- Act as the primary Business Operations interface between Business Units and Functional Groups, managing all item/offer inputs working cross-functionally within the Business Operations
- Ensure item data is managed in accordance with standard operating procedures and meets specified quality standards; which may include ensuring data meets moderately complex business rules
- Contributes to determining and setting standard operating procedures, data quality standards, and business rules relating to product information
- Understands and represents the various interdependencies relating to product information within different business systems
Responsibilities
- Interface with our business partners collecting requirements, defining detailed functional specifications, providing consultative recommendations and coordinate efforts to scope, schedule, and deployment of new items, as well as occasional cost/benefit analysis
- Establish and maintain key cross-functional internal and external relationships
- Assign product categories; initiate and maintain system data for item setup, item maintenance, end of life and item reactivation
- Ensure item data is in compliance with data integrity standards
- Perform data/ key entry into required systems adding new items and to input other required information
- Responsible for having a thorough understanding of the product information data models, system interfaces and processes that enable the item set up and maintenance
- Serves as a cross-functional resource on business projects dependent on product information
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