Remote Configuration Specialist

Summary

Join Eleos Health as a Configuration Specialist (Remote) to play a critical role in implementing products and analyzing customer data to provide insights, supporting the organization's mission to deliver effective behavioral care through data, measurement, and personalization.

Requirements

• 1-2 years of experience in a technical support, analysis and product configuration role
• Data-driven, detail-oriented, customer-focused, business-minded, technologically and intellectually curious
• Excellent written and verbal communication skills
• You are a self-starter, you love learning and are always actively looking for opportunities to contribute

Responsibilities

• Configure and QA the products
• Review time to value and customer health trends across the Customer Success function
• Support Implementation Managers in User Acceptance Testing with customers
• Support Customer Success Managers in value realization analyses

Benefits

Mental health days off you can take any given moment simply because you need them