Product Design Lead, Underwriting

Summary

Join Coalition as a Product Design Lead, Underwriting to shape the design vision for our underwriting platform, a critical system combining human expertise with AI. Collaborate with Product Managers, Engineers, and Business partners to build tools empowering underwriters to make faster, smarter decisions. This high-impact role offers flexibility to be a hands-on individual contributor or a player-coach, mentoring one designer. You will lead the design of Coalition’s underwriting platform, define the long-term design vision, and partner with stakeholders to understand underwriter needs. Translate complex concepts into intuitive experiences and use insights to guide decisions. Contribute to the design system and, if applicable, manage and mentor a designer.

Requirements

• 7+ years of product design experience with a strong portfolio of work that shows impact, clarity, and craftsmanship across complex systems and workflows
• Comfortable navigating ambiguity and moving quickly—you're energized by fast-paced environments
• Experienced designing 0 to 1 products as well as improving and scaling existing systems
• Strong systems thinker with an eye for simplifying complexity into intuitive, efficient workflows
• Clear and thoughtful communicator who can confidently present your point of view while remaining open to feedback
• Skilled at balancing diverse inputs—user needs, business goals, and technical constraints—and turning them into actionable design solutions
• Collaborates seamlessly with cross-functional teams, contributing to product strategy as well as execution
• Deep experience with enterprise, internal, or B2B products where clarity, speed, and accuracy matte

Responsibilities

• Lead the design of Coalition’s underwriting platform, owning end-to-end experiences that drive accuracy, speed, and usability
• Define the long-term design vision and UX strategy for a system that blends human expertise and AI-powered insights
• Partner with product, engineering, and business stakeholders to deeply understand underwriter needs and workflows
• Design solutions that bring clarity and confidence to complex decision-making processes
• Translate abstract or technical concepts (like risk scoring and automation) into elegant, intuitive experiences
• Apply a service design mindset to identify and solve pain points across the underwriting journey
• Use qualitative and quantitative insights to guide decisions and iterate with purpose
• Contribute to and help evolve our design system in collaboration with other designers
• If applicable: manage and mentor one designer, fostering growth and quality across the work

Benefits

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement