Staff Product Designer

Summary

Join Nova Credit as a Staff Product Designer and play a critical role in shaping intuitive and impactful product experiences for our Cards vertical. Collaborate with stakeholders across the organization to visualize business and user goals, meaningfully impacting the lives of people historically excluded from the credit system. This remote-friendly, full-time role reports to the Head of Product, with preference given to New York-based candidates. You will contribute to key features, lead end-to-end design for product initiatives, and enhance collaboration among design, product, and engineering teams. Over time, you will become a subject matter expert, influence product strategy, and build strong cross-functional relationships. Nova Credit offers a dynamic and inclusive work environment committed to supporting team members' professional growth and development.

Requirements

• You have a minimum of 8 years of experience in product design, with a strong focus on B2B or B2B2C products
• You can take a feature from ideation to delivery, from diving into user research and usability testing all the way through to shipping detailed designs and collaborating with engineering teams to deliver the final product
• You possess strong visual design skills, enabling you to create high-fidelity mockups and prototypes that effectively communicate design solutions
• You excel at systems-level thinking and can design scalable solutions that work across products and platforms
• You can articulate design decisions with clarity and confidence, grounding them in user needs, business goals, and technical constraints
• You have experience building or contributing to design systems and pattern libraries to ensure consistency and design efficiency
• You possess strong communication and interpersonal skills, enabling you to articulate complex design concepts effectively to diverse audiences. Additionally, you excel at building collaborative relationships with cross-functional teams
• You have a bias toward action – even if the problem is ambiguous, you find ways to break it down into achievable milestones and work toward clarity, but you are also not beholden to rigid processes over getting the job done
• You default to an ownership mentality and love being hands-on, and successfully drive design problems to resolution end-to-end

Responsibilities

• Become familiar with each of our products and how they all come together on Nova Credit's Platform
• Build strong cross-functional partnerships across Product Management, Engineering, Marketing, Sales, and Account Management
• Observe customer calls to understand their pain points, needs, and the context in which they occur
• Review existing design systems, patterns, and user research to understand our current state
• Begin contributing to at least one key feature on the roadmap, while making a preliminary assessment of the longer-term design vision and opportunities for the Cards vertical
• Have a clear understanding of Nova Credit's business model, its products, customer needs, and its competitors
• Lead end-to-end design for at least one significant product initiative, delivering high-quality UX and UI solutions
• Establish or refine design processes to enhance collaboration among design, product, and engineering teams
• Identify areas of opportunity across our products to enhance conversion, usability, and the overall consumer experience through UX/UI improvements
• Begin contributing to our design system evolution, defining patterns that can scale across products
• Become a subject matter expert in your vertical, with an in-depth understanding of both user and business needs, and how to translate that into design strategy
• Lead design for multiple complex product initiatives with demonstrated impact on key metrics like customer adoption, conversion, or user satisfaction
• Influence product strategy and prioritization through design thinking
• Build and maintain strong relationships with strategic cross-functional partners within the company and with key customers
• Contribute to building a strong design culture and help evolve our design systems and practices
• Refresh the design vision for your area of ownership, while contributing to annual roadmapping and the long-term product vision for Nova Credit

Preferred Qualifications

You possess in-depth industry knowledge in FinTech, particularly in the credit and risk space, with a focus on working with consumer-permissioned or credit data

Benefits

• Comprehensive and generously subsidized medical, dental, and vision insurance options
• A company-sponsored 401k plan
• 16-week parental leave of absence
• Sick time off
• Paid time off vacation