BigCommerce is hiring a
Product Design Manager

Summary

Join BigCommerce as a Product Design Manager to lead our European research and product design team, fostering a collaborative work culture that ensures the delivery of high-quality design solutions and uplevels the BigCommerce user experience.

Requirements

• 7+ years of relevant design and UX experience
• 2+ years experience managing product designers and UX research
• Demonstrated fluency in product design, information architecture, user experience design, agile development and usability research
• Demonstrated execution of end-to-end design process from discovery to delivery, with a portfolio of work showcasing visual design, interaction design and strategic thinking
• Exposure to working on developer facing products or enterprise platforms / applications
• Experience creating thoughtful, scalable design systems
• Highly collaborative, objective and leveled facilitation skills, guide decision making, effectively align teams
• Strong information design experience with a solid foundation in UX design heuristics
• Excellent oral and written communication skills
• Bachelor’s or advanced degree in an appropriate field, such as Design or HCI or equivalent experience
• Ability to work with remote teams, with willingness for travel as needed

Responsibilities

• Solve business objectives, shape design team culture and evolve the design practice
• Provide guidance during the early phases of project definition, including discovery and ideation to empower the building of useful and usable features
• Incorporate user-based research practices in the design / development process to ensure our product meets market, user, and design quality-markers
• Provide feedback and guidance to ensure that designs are consistent with the product vision and design standards
• Partner with cross functional stakeholders to identify strategy, set vision and improve end to end experiences; develop the artifacts to support execution of this work
• Analyze ecommerce trends and make recommendations for what we could do to improve our product design strategy
• Be an ambassador of design principles and team values; advocate for user-centered design within the organization and champion design quality and consistency across projects
• Help shape and evolve BigDesign, our design system library, to ensure solutions are consistent and familiar across the platform
• Be an active mentor and advocate for design team members, drive effective collaboration, strong performance and guide career growth
• Advocate for staffing based on team capabilities and needs, then recruit and hire to fill those needs
• Where needed, create flows, sketches, prototypes, wireframes, and high fidelity mockups to communicate concepts, solicit feedback, and validate solutions
• Build a design culture of learning, sharing, innovation, and fun!