Remote Senior Manager Product Design

Summary

Join Smartsheet as a Senior Manager of Product Design to lead a team of designers and researchers in shaping the future of work, driving strategic initiatives, and delivering impeccable end-to-end flows. As a courageous leader, you will work with complexity and ambiguity, impart great change and impact within the company and with customers.

Requirements

• 7+ years experience leading UX or Product Design — possessing strong information architecture, interaction, and visual design skills
• 5+ years of people management
• Systems thinking experience—you understand downstream impacts of design decisions, know and can leverage industry-standard tools and methodologies, lead design strategy and execution on complex systems
• Experience collaborating with UX research partners — leading definition and guiding execution of studies in service of informing strategic direction
• Experience finding simple, innovative solutions for complex problems
• Experience with SDLC models that holistically incorporate user experience
• Expert in Figma and other UX and prototyping tools. Ability to create task flows, wireframes, prototypes and other interaction design deliverables
• Excellent communication skills and interpersonal skills; ability to work successfully with teams and leaders across the company at every level of the organization including C-Suite
• Ability to articulate design decisions and advocate for the user at all levels of the organization

Responsibilities

• Establish, articulate, and drive a vision for the future User Experience at Smartsheet
• Strategically identify and prioritize product areas most in need of UX alignment
• Manage the day-to-day activities of UX designers, making sure that human-centered design processes are planned, followed, and documented
• Lead in a supportive and inclusive manner — motivate the team to perform at a high level
• Own delivery of design deliverables, either hands-on or directing other designers - including narratives, flows, wireframes, mockups, prototypes and pitch decks
• Deliver modern, intuitive design by evaluating emerging methodologies
• Collaborate with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraints
• Establish quality processes to ensure the design execution and engineering implementation are high quality, reflecting the design intent and positively impacting the lives of our users
• Participate as a thought leader across Smartsheet and within User Experience, playing a key role in shaping the culture of the UX and Product organization
• Test ideas and rapidly incorporate user feedback
• Work in Figma as a hands-on designer when needed for key initiatives or to support your designers and partners

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Stock - Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)