Product Leader

Summary

Join ShopBack, a leading shopping rewards platform in Asia-Pacific, as a seasoned product leader. You will be responsible for developing the Group’s overall product strategy for user growth, engagement, and retention. This role requires extensive B2C/B2B2C experience and a proven ability to drive exponential product growth using scalable content strategies and AI/ML capabilities. As part of the leadership team, you will need strong communication, stakeholder influence, and problem-solving skills. The ideal candidate possesses 12+ years in product management with at least 5 years in leadership roles. ShopBack offers competitive compensation, a work-from-anywhere benefit, and a collaborative culture.

Requirements

• Experience: 12+ years in product management, at least 5 years in leadership positions
• Proficient with product discovery, project management, product design, data analytics
• Familiar with software development, AI/ML, automation
• Demonstrated ability to break down complex problems into specific and clear areas of opportunities
• Demonstrated ability to connect the big picture to the ground and vice versa
• Demonstrated ability to push for user-centricity harnessing both quantitative and qualitative techniques and evidence
• Excellent written and verbal communication skills. Able to write polished documents, diagrams, presentations with ease
• High proficiency in English and Mandarin to collaborate effectively with stakeholders
• Bachelor's degree in relevant fields

Responsibilities

• Work with Marketing team to expand user acquisition channels, improve user acquisition funnels, and optimize user acquisition costs
• Uncover new user acquisition opportunities
• Develop features and programs that increase user engagement, customer frequency, stickiness, and retention, and ultimately customer lifetime value
• Drive experimentation at scale leveraging best-in-class statistical techniques
• Drive and sustain adoption of advanced customer analytics and segmentation capabilities
• Develop new and viable use cases related to shopping and rewards by testing content strategies that we do not possess today
• Ensure that current and future content strategies can scale with the requisite processes, systems, and tools
• Work closely with engineering, marketing, commercial, and operations teams across all 13 offices to bring the product roadmap to life
• Effectively influence and implement the company’s agenda and priorities across the layers of the organization

Preferred Qualifications

MBA or Master’s in business-related domains

Benefits

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally