Product Manager, AI & Intelligent Automation

Summary

Join Decile Group, a company transforming venture capital, as their Product Manager, AI & Intelligent Automation. You will spearhead the development and optimization of AI-driven automation solutions, shaping the product experience and driving user adoption. This role involves collaborating with cross-functional teams to build intuitive AI-powered solutions, prioritizing features based on data-driven decisions and customer feedback. You will champion AI and automation, guide user onboarding, create educational materials, and provide direct customer support. The ideal candidate possesses 4+ years of SaaS product management experience with a strong understanding of AI and automation technologies. Decile Group offers a vibrant work environment, opportunities for growth, flexible remote work, and a competitive salary.

Requirements

• 4+ years of experience in SaaS product management, AI-driven automation, or technical customer support
• Strong understanding of AI & automation technologies and their applications in SaaS
• Exceptional communication skills, both written and spoken
• Customer-first mindset with a passion for helping users succeed
• Highly organized with strong prioritization skills
• Comfortable working with web technologies and product analytics tools
• Ability to work with teams across product, engineering, and customer success
• Significant overlap with Pacific Time Zone working hours

Responsibilities

• Champion AI & Automation – Advocate for intelligent automation and AI-driven improvements, ensuring our solutions align with customer needs
• Customer Success & Onboarding – Guide users through onboarding, ensuring seamless adoption of AI-powered features
• User Education & Enablement – Create tutorials, training videos, and documentation to help customers understand and expand their use of our platform
• Customer Engagement & Support – Host 1:1 calls, respond to inquiries via Slack and email, and provide hands-on assistance to key customers
• Product & Feature Prioritization – Organize the backlog of AI and automation improvements, working closely with engineering to prioritize high-impact features
• Data-Driven Decision-Making – Work with the product team to develop user segmentation models that optimize engagement and automation workflows
• Voice of the Customer – Gather feedback and synthesize insights to inform product development and enhance AI-driven capabilities

Preferred Qualifications

• Experience with venture capital, startup ecosystems, or B2B SaaS
• Familiarity with RFM segmentation analysis for customer engagement
• Sales or business development experience , especially in AI-powered software

Benefits

• Ability to help change the world
• Vibrant work environment of passionate and capable peers
• Opportunities for personal growth and role expansion
• Perks of a fast-growing startup
• Flexible remote work environment
• $100,000 - $150,000 a year